Shipping policy
Shipping Policy — Bella Lunita
SHIPPING POLICY
Last updated: May 2026
Thank you for shopping with Bella Lunita
We are committed to providing smooth and reliable shipping experience for all our customers.
ORDER PROCESSING
Orders are typically processed within 1–3 business days after payment is received.
Orders are not processed or shipped on weekends or holidays.
During high-volume periods, processing times may be slightly delayed.
SHIPPING TIMES
Estimated delivery times may vary depending on your location.
United States:
- Standard Shipping: 3–7 business days
International Shipping:
- Delivery times vary by country and customs processing
Please note that shipping times are estimates and are not guaranteed.
SHIPPING RATES
Shipping costs are calculated at checkout based on:
- destination
- package weight
- shipping method selected
FREE SHIPPING
Bella Lunita may offer free shipping promotions on qualifying orders.
Promotional free shipping offers are subject to change at any time.
TRACKING INFORMATION
Once your order has shipped, you will receive a confirmation email containing tracking information.
Please allow up to 24–48 hours for tracking updates to appear.
LOST OR STOLEN PACKAGES
Bella Lunita is not responsible for lost or stolen packages marked as delivered by the shipping carrier.
If you experience delivery issues, please contact the carrier directly.
INCORRECT SHIPPING ADDRESS
Customers are responsible for providing accurate shipping information.
Bella Lunita is not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error in your shipping information, contact us immediately before your order ships.
INTERNATIONAL ORDERS
International customers may be responsible for:
- customs duties
- taxes
- import fees
These charges are determined by your country’s customs office and are not controlled by Bella Lunita.
DELAYS
Shipping delays may occur due to:
- weather conditions
- holidays
- customs processing
- carrier delays
- high seasonal demand
We appreciate your patience and understanding.
DAMAGED PACKAGES
If your order arrives damaged, please contact us within 48 hours of delivery and include:
- your order number
- photos of the damaged package
- photos of the damaged items
We will work to resolve the issue as quickly as possible.
CONTACT US
If you have any questions regarding shipping, please contact us:
Bella Lunita
Email: support@bellalunita.com
Website: www.bellalunita.com
Thank you for shopping with Bella Lunita